Shipping policy

Shipping and Delivery Policy We are committed to delivering your perfume orders with the highest quality and as quickly as possible within the State of Kuwait. 1. Order Processing * Orders are prepared within 1–2 business days of order confirmation and payment. * Orders are shipped once preparation and packaging are complete. 2. Delivery Time * Within the State of Kuwait: 1 to 3 business days, depending on the area and the shipping carrier. * Delivery times may be affected during peak seasons and public holidays. 3. Shipping Fees * Shipping fees are calculated at checkout. 4. Order Tracking * The customer will be provided with shipment details or a tracking number (when available) after the order has been handed over to the shipping carrier. 5. Delivery Details * The customer is responsible for correctly entering their name, phone number, and address. * We are not liable for any delays or delivery failures resulting from incorrect or incomplete information. 6. Delivery Failure * If delivery cannot be completed due to a lack of response or an incorrect address, additional re-delivery fees may apply. 7. Damaged Products * If a product arrives damaged or there is an error with the order, please contact us within 24 hours of receipt, attaching clear photos of the product and the packaging. 8. Contact For inquiries regarding shipping and delivery, please contact us via the store's authorized customer service channels.